Ratings & Reviews

Overall Rating

4
(181 reviews)
89.5% of customers recommend this property

Rating Per Category

Parking
Noise
Grounds
Construction
Maintenance
Staff

Your Review

Resident Reviews

submitted by Thomas S. - |Recommended: NoI have been very upset living here — Dont move here. We have had several issues that cold be resolved. The issues were not managed appropriately, timely, or professionally.
submitted by Emma P. - |Recommended: YesPleasant living experience with help always available — I live in an eco suite and I have more than enough storage with all necessary appliances. I LOVE my Murphy bed. The maintenance staff is very responsive and timely and all staff is very friendly
response from property -Hi Emma, it's Jen with the Artistry team - first, thank you, for taking the time to leave us your review! I love that your experience with Artistry as a while has been a great one and I will be sure to continue that same service. Lol, we get a lot of mixed feedback on the Murphy beds, I also absolutely love them! I am glad you love your home with us. Take care, Jen
submitted by Codie V. - |Recommended: NoNice place to live — Nice apartments, nice people, parking is too expensive and is full even if you wanted to pay to park
response from property -Hey Codie! Thank you for your review and honesty on where we can improve. I realize downtown Indy parking is hard to come by, but we do offer discounted rates at the Dennison garage - if you are not on our waitlist, please come see us and we will get you taken care of as soon as we can! If there is anything at all I can assist with, please reach out. Jen
submitted by Anthony J. - |Recommended: YesArtistry is a great place for downtown living — I loved my experience at Artistry. It is close to almost everything downtown and the rooms are super nice. You get your money's worth with the apartments.
response from property -Hey Anthony! Thank you so much for taking the time to leave us a review on your experience at Artistry! We enjoyed having you as a resident and wish you all the best, Jen.
submitted by Ryan U. - |Recommended: YesSo far so good — Its well insulated, and a great location
response from property -Hey Ryan, Jen here! Thank you for your positive feedback - please reach out to me anytime you need anything at all!
submitted by Steve W. - |Recommended: YesAmenities were great. — Jen and most of the staff were great Some other Artistry employees past and present were rude. Lindsay Browne and Kyle Hirtz were the best employees who ever worked at the Artistry Apartments. Residents were very friendly and nice. Amenities were great Glad to see carpets getting done. Need a maintenance guy to come in on Sundays to take out trash from trash rooms. Every Sunday the trash was overflowing. Valet trash in the Artistry Building was not needed and kind of gross walking by people's trash.
response from property -STEVE! Thanks for taking the time to give us your feedback, it is much appreciated as always! I know the trash has been an issue and I am hopeful you have seen a HUGE improvement since we added valet and Sundays into the rotation! We have been working hard to be mindful of all of the feedback and suggestions we have gotten this year. Great to see you at Happy Hour, take good care. Jen
submitted by Anshika K. - |Recommended: NoThe apartments and facilities are amazing safety concerns — I would tell them that the units and facilities are amazing, however the walkability of the area is limited by a local homeless population. The staff has been overwhelmed by the current work needs, however they are improving and everything is moving in the right direction.
response from property -Anshika, thank you again for your feedback, I do appreciate all of our conversations and your suggestions for improvement! I am hopeful in the last couple of months you have seen great change as we have gotten back to the somewhat "normal" post pandemic! Please reach out to me anytime and I look forward to seeing you soon! Jen
submitted by Caleb L. - |Recommended: NoNice property and rooms but lousy service — There are really nice rooms, well kept. However it is greatly overpriced and the office leasing officials are difficult to work with. They rotate out too often and therefor don't know what they're doing.
response from property -Hey Caleb, it's Jen with Artistry! I am so sorry you have not had the best experience with Artistry and the team, we work really hard to give everyone the best customer service! Please reach out to me anytime if you feel something is not getting the attention it needs, I know during this year we have worked in rotating shifts at times which is probably why it seems you see new faces! Please come to our next Happy Hour, would love for you to meet the team! Take care, Jen.
submitted by Christopher Y. - |Recommended: YesBeautiful, Young, Modern Environment — A great place to live because of the efficiency that is tied into the community. Ex. Easy floor level parking for the Mosaic building and package retrieval services. Also multiple useful amenities always make for something to do.
response from property -Thank you so much for your feedback Chris - we hope you are still enjoying Artistry just as much! Jen & The Artistry Team
submitted by Hope B. - |Recommended: YesLove it — I would tell that the only downside is there is no guest parking, but other than that it is perfect
response from property -Hope, thank you - I love getting the positives with the negatives so that we can continue to improve! You are fantastic - Jen
submitted by David B. - |Recommended: YesGood place to live — affordable, right downtown
submitted by James S. - |Recommended: YesGood location, nice buildings, some design problems, staff isnt very helpful — You cant get a newspaper delivered here and the employees don't respond to your emails.
submitted by Madelyn H. - |Recommended: YesFantastic — Living moving into the Artistry was one of the best experiences I have ever had Everyone was so friendly and helpful, and dedicated to helping us as much as possible. I couldn't say anything better about how great the apartments are
submitted by Tess R. - |Recommended: NoWould not re sign lease — Staff has been irresponsible with my paper work, lost items, and everything is centered around money, how much money they can get out of you, inconsiderate especially during covid precautions.
submitted by Emma M. - |Recommended: YesI love it so far — I think it is super nice and the community is great. The location is also very convenient
response from property -Hey Emma!!! Thank you so very much for taking the time to leave us a review, it is greatly appreciated by not only myself, but the entire team. Take care and I hope to see you at some events soon! Jen

The views and opinions expressed herein are solely those of the original authors and other contributors. These views do not reflect the views of Artistry Indy, its owners, managers, agents, employees or content providers. No representation or warranty, express or implied, is made or given by Artistry Indy, its owners, managers, agents, employees or content providers regarding safety, accuracy, completeness or suitability of the information or material expressed herein for any particular purpose